Chargé de recouvrement / Cash Collector (Montreal)

Dayuse.com is hiring!

About

At Dayuse, routine isn't really our style.
In 26 countries and 500 cities (and counting!), we've shaken up the hotel industry by opening the doors to hotel rooms and services... during the day!

Diving into crystal-clear waters, having a cocktail at the bar, taking a 5-star nap, working in peace and quiet or meeting a loved one in an exceptional setting... We quickly realized that the hotel was much more than just a place to rest your head at night.

By offering immediate, local experiences with a high quality of service, Dayuse meets the demands of modern urbanites with a unique and well-established offer.

Job Description

Job description :

Reporting to the Head of the Account Management and Customer Success departments, the Cash Collector / Collection Officer is responsible for the cash collection / and the collection of hoteliers' receivables in all the markets with which Dayuse operates.

Main missions :

In collaboration with the accounting team and the Account Managers of the various markets, the cash collector / collection officer will be in charge of:

  • Establishing a strong collaboration with Account Managers and the accounting department,
  • Identifying partners who have not respected the contractual payment deadlines
  • Putting in place all the actions necessary for the recovery of debts by hoteliers (telephone reminders, email reminders, letters of formal notice, etc.)
  • Treatment of accounting disputes (disputed no-show)
  • Establishing reports on all collection activities

Preferred Experience

Preferred experience of 3 years minimum
At ease with internet tools including Google Suite, Microsoft Office, Excel etc
Native/perfectly bilingual English & French speaker required
Dynamic, reactive, and able to prioritize busy workloads
At ease with working with figures
Excellent communication and sense of diplomacy
Tenacity and pugnacity

Recruitment Process

1 call RH
1 interview RH / AM Manager

Additional Information

  • Contract Type: Temporary (Between 6 and 12 months)
  • Start Date: 03 January 2022
  • Location: Montréal, Canada ()
  • Education Level: BTEC Higher National Diploma
  • Experience: > 3 years